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Research and practical analysis on patient access, revenue integrity, responsible intelligence, and the systems that connect them.

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Evidence-led perspectives for leaders building more connected, resilient healthcare organizations.

White Paper

AI Security and PHI: Why Many Healthcare AI Vendors Fall Short—and the Mistakes Health Systems Pay For

AI adoption in healthcare is outpacing the controls meant to protect patient data. Here are the shortfalls we see most often, and the questions every health system should ask before PHI reaches a model.

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The library

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White Paper

Expert Determination and the High Standard for Protecting Patient Data

Federal law permits two ways to de-identify protected health information. We chose the more demanding one—Expert Determination—and this paper explains why.

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White Paper

Revenue Integrity: The Defining Financial Lever for Modern Health Systems

Why execution quality—not pricing leverage—is becoming the defining financial advantage for modern health systems.

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White Paper

Why Many Denials Are Decided Before Submission: The Case for Front-End Policy Alignment

Most organizations invest in recovering denied care. The larger opportunity is preventing the avoidable denial before the request is ever sent.

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Industry Analysis

The Hidden Cost of Payer Policy Drift: How Silent Criteria Changes Undermine Patient Access

Coverage policies change constantly, and most organizations learn about it from a denial. Here is what policy drift costs and how to stay ahead of it.

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White Paper

Inside the Peer-to-Peer Window: Equipping Physicians for High-Stakes Clinical Reviews

Peer-to-peer reviews are increasing, and physicians often walk into them underprepared. Here is what the call demands and how to prepare for it.

JHS Thought Leadership CollaborativeRead paper

Industry Analysis

Closing the Last-Mile Interoperability Gap in Healthcare Operations

Standards and federal mandates are advancing, yet prior authorization still runs on phones, portals, and fax. Here is where the last mile breaks down and how to close it.

JHS Thought Leadership CollaborativeRead paper

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